Contact Information
Frequently Asked Questions
Resident Evacuations
Safety Tips
Be cautious of standing water, downed power lines, and damaged buildings. Wear protective clothing when cleaning up debris. Do not enter your home until it is confirmed safe and be alert for gas leaks or structural issues.
Generator, Food and Drinking Water, and Wastewater and Stormwater Safety
Seminole County or your utility provider will notify you if a boil water notice is in effect. If so, boil water for at least one minute before drinking, cooking, or brushing teeth. Bottled water is a safe alternative until the notice is lifted. If the power is out and you cannot boil water, you can disinfect it using unscented household bleach:
- Add 8 drops (about 1/8 teaspoon) of bleach per 1 gallon of clear water.
- If the water is cloudy, use 16 drops per gallon.
- Stir well and let the water stand for 30 minutes before drinking.
- Only use plain, unscented bleach (no perfumes, cleaners, or color-safe types).
Avoid contact with floodwaters, which may contain sewage, chemicals, or debris. Do not flush toilets or use large amounts of water until utilities confirm systems are functioning properly. Report sewer overflows to Seminole County Public Works at 407-665-5601.
Damage Assessment
Damage can be reported through the Seminole County Damage Assessment Portal or by calling the Citizens Information Line at 407-665-0000. Take photos before making repairs and keep receipts for insurance and FEMA claims.
The information helps Seminole County and the State of Florida determine the level of disaster impact. This data supports requests for federal or state assistance and speeds up recovery efforts for residents.
Debris Cleanup
After a storm, Seminole County announces debris collection schedules on the County website and social media. Place debris on the right of way in separate piles: vegetative debris and construction debris. Do not block fire hydrants, mailboxes, or roadways.
Hazardous materials will not be collected curbside. These items must be brought to designated Seminole County disposal sites.
Accessing Assistance Through FEMA and the State
If a federal disaster declaration is made, apply online at disasterassistance.gov, call 1-800-621-FEMA (3362), or visit a Disaster Recovery Center. Have insurance information and proof of residency ready.
Assistance may include temporary housing, home repair grants, low-interest loans, and disaster unemployment assistance. Each program depends on the type of disaster and eligibility requirements.
Building Recovery
Yes. Permits are required for most repairs, including roofing, electrical, and structural work. This ensures repairs are safe and meet Florida Building Code. For post-impact hours of operation and updated permitting information, visit the Seminole County Building Services page on the County website.
If repair costs are 50% or more of your home’s pre-disaster value, it must meet current building and floodplain standards. Contact Seminole County Building Services for guidance before beginning repairs.
Natural Emergency Guidance
Have at least 7 days of food, water, and medications. Know your evacuation zone and shelter location, review your insurance, and secure outdoor items. Make a family communication plan and register for Alert Seminole.
Check the Prepare Seminole website, sign up for Alert Seminole, and follow Seminole County on social media. Local TV and radio stations also share updates.
Applicable Laws
All rebuilding must comply with the Florida Building Code and Seminole County floodplain management rules. These regulations keep homes safer and help maintain eligibility for the National Flood Insurance Program.
Only hire licensed contractors registered with Seminole County. Always check their credentials, get written contracts, and never pay the full amount upfront. Report suspected scams to the Florida Department of Business and Professional Regulation. If you believe you are the victim of fraud, contact your local law enforcement agency or call the Seminole County Sheriff’s Office non-emergency line at 407-665-6650.
What to Do Before, During, and After an Emergency
Build a disaster supply kit, know your evacuation plan, check insurance coverage, and register for special needs assistance if required. Preparing early reduces stress and ensures safety.
Follow official evacuation orders, shelter in a safe place, stay informed through Alert Seminole, and avoid unnecessary travel. Keep your emergency kit and important documents accessible.
Stay safe by avoiding floodwaters and downed power lines. Check on neighbors, especially elderly or disabled individuals. Report damages to the County, take photos of impacts, and begin cleanup only when safe to do so.
